Who is Your #1 Fan?

Who is Your #1 Fan?

In Seattle, the Seahawks have the 12th MAN. Pemco Insurance has “We’re a lot like you” commercials that focus on the quirkiness of the northwest. The unprompted engagement spectrum ranges from an amazing client experience to a very bad experience. Where your target...
Find Your 5-Year-Old Self

Find Your 5-Year-Old Self

She’s looking back at you in the mirror. He’s knocking on the window trying to get your attention. Connecting with your child-self provides a level of perspective and creativity which atrophies if not exercised regularly – just like our brains (or any muscle in our...

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