good and bad customer reviews tumble in

Is Your Customer-Centric Business on the Right Path? Or, How Customers Drive Reviews

You choose your customers. In your business and marketing plans, you choose a particular audience to target with messaging. That marketing is geared to open conversations and build customer relationships (new and existing). The very essence of a plan indicates you’ve chosen your customer. Customer satisfaction = specific messaging + support + connection. Existing customers…

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achieve your goals

Three Tips to Help You Achieve Your Goals

1. Write down your goals. Research proves that writing down goals creates more opportunity for success. Two research reviews indicate untapped opportunity exists in this task as well as by checking in with someone   to provide yourself accountability. These two actions are not mutually inclusive. Writing out objectives doesn’t guarantee favorable outcomes. Read on. 2.…

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