From New Year’s resolutions to Vision Boards to written statements – and leaving out so many more ways – to begin new goals. First the goals are stated, and then refined into strong specific statements that are written down. The latter is where focused attention to your goals brings success. It’s crazy to think about:…Details
We’ve all had customers that just fade away or leave for various reasons. Maybe they moved and didn’t give you their new address. Maybe they changed email addresses and didn’t resubscribe to your newsletter or RSS digest. Maybe you visited their website and see they’ve been working with another company… the stories are endless. The…Details
Active listening can assist you in building rapport and creating trust with your clients. Learn how active listening skills go beyond hearing and includes body language gestures, posture, movement and voice tone of both the communicator and the listener.