It’s easy to expect and demand results from our hard work. It’s more difficult to recognize that putting attention and energy into a new skill will take a lot of time. Time we don’t have. Time we choose to use chasing low hanging fruit – the things that are easy and obvious and are measurable.

Short-term results are important. Yet, in the quest for immediate outcomes, we overlook recurring results when they take a long time to implement. In organizational culture and change, existing problems that aren’t addressed will fester and cause more issues that diminish long-term results.

Remember Albert Einstein’s quip: Problems cannot be solved with the same mind set that created them.

When we exclude different viewpoints, we lack perspective.

Problem-solving and decision-making are rooted in perspective. The more perspectives we can think of and seek out, the more we can grasp the entirety of a situation. Marilyn Shannon, host of The Breaking Free Show, invited me to talk about chaos and our role in both creating and responding to it.  You can watch (and listen) here:

Program Highlights:

The description and types of chaos.

Three ways chaos impedes decision making.

Tune into knowing (by listening) and develop our empathy.

Reactions versus responses and our emotions.

Reflections on language in order to observe labels (which are our interpretations).

Personal values and company values that create shared meaning.

Dealing with chaos and its purpose.

When we LEAD, we Launch Effective and Aligned Decisions.

The relationship of goals and mission.

The power of choice.

Notable and Quotable:

Jess Dewell: We must choose what we are going to do.

Marilyn Shannon: There are things we have no control over, we can only decide how we want to stay on our path.

Jess Dewell: We must have empathy for ourselves.

Jess Dewell: When we are open, we are able to use what’s around us to gather information.

Marilyn Shannon: It’s important to be willing to listen … [to and approach] a situation with an open mind.

Jess Dewell: Figure out how to use chaos to create momentum and shake ourselves out of a stuck place.

Marilyn Shannon: There is a lot of noise that surrounds us.


Are you looking for more resources on leadership, business and professional development – check out Women’s Leadership Roundtable: a forum for women, as leaders of themselves and others, to discuss relevant issues, build community, collaborate, support, and learn from one another.

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